spainbad.blogg.se - Office 365 support and recovery assistant

Go get it from and let us know if it helped you fix your problem. Once you select your problem and run the tool, it will run tests to figure out what’s wrong and then either fix the problems for you or tell you how to fix it yourself manually. The Microsoft Support and Recovery Assistant works by running tests to figure out whats wrong and offers the best solution for the identified problem.

Need help setting up my Office 365 email in Outlook.

Can’t sync email in Office 365 email on your phone.

Outlook keeps saying Trying to connect or Disconnected.

Shared mailboxes or shared calendars don’t work in Outlook.

The tool can fix the following problem for you: Microsoft Support and Recovery Assistant for Outlook & Office 365

Other: If you problem app is not listed here, click on the My problem isn’t listed here link and tell Microsoft the problem you are facing.

Advanced diagnostics: Here you will be able to run a diagnostic log collection.

The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs. The table below provides information such as scenario type, data collection source, data collection path and data collection files.

To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. If you are unable to sign in, your log files will not be sent to Microsoft. Note, if you are not signed into the Support and Recovery Assistant when you click Send, you will be prompted to sign in. The following image is an example screen where log files are collected during a scenario and there are options to view the log files and to send the logs to Microsoft. The only time you would want to send log files from the Support and Recovery Assistant to Microsoft is when you are working with Microsoft Support and the log files need to be reviewed. When you run a scenario in the Support and Recovery Assistant, some log files may be created and you will be given an opportunity to send these files to Microsoft.